Samsung is a global technology
leader. Its revolutionary products, powerful devices and award-winning
innovations enjoy tremendous popularity in Pakistan too, as its products and
solutions fulfill the needs of many diverse consumer segments. Samsung is now
conducting a Training Program in Karachi, Lahore and Islamabad, to enhance the
capabilities of its extensive distribution network. The aim of this exercise is
to maximize retailers’ knowledge about its latest innovative device – the
Samsung Note 8 and to elevate the overall service skills of the personnel.
With the objective of further
enriching the consumers’ retail experience, Samsung has launched this
highly-evolved training programme for its dealers at; the Global Marquee,
Shahra-e-Faisal, Karachi on 19th September, the Majestic Marquee, 2-A Main
Islamabad Club Road, Islamabad on 20th September and the Eastern Marquee, 210
Wafaqi Colony, Main Upper Canal Bank Road, Lahore, on the 21st September. The
retailers are being further trained and groomed to reflect the highest service
standards, while selling the world’s premium products and technologies, created
by Samsung.
The President of Samsung Pakistan –
Mr. Y. J. Kim stated that: “Training of our retail network and enhancing the
skills of our front-line personnel is a perpetual exercise at Samsung. We aim
to maintain our market-leadership, as the new training programme will further
enhance our distribution capabilities, product availability and outreach.
Samsung continues to add more convenience for the consumers, to further elevate
the brand-image and consumer-perception."
Samsung’s retailers’ network is
consistently inspired to exceed the customers’ expectations, to build trust on
the brand. Extensive research on consumer preferences helps Samsung in
anticipating their evolving needs. Hence, its innovations and high service-standards
continue to win the customers’ hearts.
The retailers in Pakistan are being
given a deeper understanding of Samsung’s vision, as the company is committed
to expand the use of digital technology for connectivity and communications, to
empower the deprived socio-economic segments through better; education,
health-care, industries, telecom services, E-commerce, etc. Samsung also
nurtures new start-up ventures and talents, by supporting technology incubators
around the world.
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