With millions of families planning and looking
forward to their next holiday or trip abroad, Etihad Airways has introduced a
new range of ‘Etihad Explorers’ children’s activity packs and a Flying Nanny Kit,
to keep its younger guests occupied while onboard. Etihad
Explorers is the airline’s new children’s brand and will feature on activity
packs and meal items, and aims to instill a sense of excitement and
anticipation during their journey.
The
new kits were launched at a colourful children’s tea party hosted by the
airline at its state-of-the-art Innovation Training Academy in Abu Dhabi.
On inbound flights to Abu Dhabi, a
new collectable character bag for three to eight year-olds contains an activity
booklet, crayons, card games and a colour-in mask. The pack on flights from Abu
Dhabi includes a unique suitcase board game which allows parents and children
to play together, a foam lion character, colour-in postcards, crayons, and a handy
waterproof travel wallet. Having a different pack on each leg ensures that
children are kept well entertained on both journeys.
For nine to 13 year olds there is a
more mature activity pack which is guaranteed to puzzle and delight, containing
Sudoku, mazes, lined notes and join-the-dot games. These packs
also contain an Abu Dhabi themed pencil case, pencil, a dual-function bookmark
and ruler, and a notepad.
Tech savvy tots can also enjoy a
range of films, television programs, games, and child-friendly albums and CDs
through the dedicated ‘Just 4 Kids’ section on the Etihad Airways E-BOX
inflight entertainment system, all of which can be enjoyed on the touchscreen
and/or handset.
For guests flying long-haul, every
aircraft is staffed by a Flying Nanny. Trained by the UK’s world renowned
Norland College, Flying Nannies were introduced by Etihad Airways in September
2013, and are onboard to provide an extra pair of hands and allow parents more
personal time while they entertain the children. The new Flying Nanny Kit promotes
greater interaction between nanny and child and contains an extensive range of
fun items including Origami, games, pom-poms, flight certificates, tools for
magic tricks and face-painting, and a ‘Flying Nanny stamp of approval’ which
the nanny can use to reward children during their in-flight activities.
Calum Laming, Etihad Airways’ Vice
President Guest Experience, said: “We understand that flying as a family can
often prove daunting for parents and children alike, especially when travelling
long-haul. That’s why we’re continually looking for new ways to develop
family-friendly products, like the new children’s activity packs, so everyone can
be fully entertained from the moment they board.
“This is just a part of our wider
efforts to provide enhanced service and hospitality to our valued family
fliers, an effort which is also brought to life by our amazing Flying Nannies.
The new kits will help these talented crew members with the tools they need to
provide our young guests, and ultimately their parents, with a truly memorable
flight.”
The new kits
were created by Milk Jnr’s & Kidworks, a UK headquartered agency which
specialises in
creating engaging kids activity packs for some of the world’s biggest family
brands, in partnership with Etihad Airways’ Flying Nannies and product
development team. The project also saw the agency re-illustrate and
incorporate four existing Etihad Airways characters: Kundai the Lion, Zoe the
Bee, Jamool the Camel and Boo the Panda. Milk Jnr’s incorporated elements of
Etihad’s recent livery and staff uniform rebrand into the children’s brand and
logo including geometric shapes to reflect the Abu Dhabi landscape.
As part of Etihad Airways’ ongoing
commitment to ensuring all passengers enjoy a truly exceptional hospitality
experience, a new Children’s menu will be launched in December focusing on
healthy choices for younger fliers.
Zoe Telfer, Milk Jnr’s Client Services Director,
said: “The aim of this project was to create an engagement solution for
families travelling with children on Etihad Airways flights. We created kids
packs for long and short haul flights that really stand out and reflect
Etihad’s premium service and reputation, while paying careful attention to the
airline’s distinctive brand.”
No comments:
Post a Comment